We are looking for an amazing Accounts Receivable / Collections Associate to join our team in the Los Angeles Headquarter! Our ideal candidate is enthusiastic, solutions-oriented and committed to ensure that the accounts receivables process operates smoothly and efficiently. We’re also looking for someone who wants to grow, learn, and to strategize ways to get people to pay us faster, make the A/R process smoother, and ultimately play a major role in the success of the company. This is an incredible opportunity to make a large impact for the right person!

The Accounts Receivable / Collections Associate is responsible for the accounts receivable process and function in a professional and knowledgeable manner as follows:

  • Responsible for daily activities related to all A/R functions
  • Responsible for processes associated with the collection of payments, cash applications, adjustments, collections, month end close, internal controls, and audit requirements
  • Prepare and analyze management reporting and required key performance indicators for the Controller
  • Ensure customer satisfaction while safeguarding assets

Responsibilities of this Position:

  • Responsible for the Accounts Receivable balances, including the clear and detailed understanding for the outstanding balances for each customer
  • Take proper action and due diligence to collect the accounts on time, including daily customer follow up and sending statements
  • Review outstanding A/R customers and provide on time proper warnings related to potential collectability issues to the Controller
  • Advise on course of action for delinquent accounts
  • Implement processes to improve cash flow and reduce receivables
  • Monitors and negotiates on the collection of overdue accounts
  • Review collection process for recommended improvements
  • Work closely with Controller to respond to credit and collection concerns with existing and potential clients
  • Investigate and resolve factors around chargebacks -Knowledge of retailer requirements
    • Dispute and collect unauthorized deductions and follow up
    • Verify and obtain proper supporting documentation
  • Direct interaction with customers in resolving receivables delinquencies and effectively manage the relationship of all customer accounts
  • Maintains immaculate A/R records
  • Ability to maintain a high level of accuracy in preparing and entering financial information
  • Ability to maintain confidentiality concerning financial information
  • Ability to work well with others in fast-paced, dynamic environment
  • Effective verbal and written communication skills
  • Complete other duties as assigned

Requirements of this Position:

  • Bachelor's degree in Accounting or Finance and/or equivalent years of experience
  • 2 + years of experience in the AR/collections field
  • Persistence and continuous monitoring capability
  • Good communication and negotiation skills
  • Advanced computer skills (i.e., MS Word, Excel)
  • Experience in supervisory role – a plus
  • Prior experience with Full Circle ERP – a plus
  • Apparel and consumer products experience – a plus 

Job Type: Full-time

Competitive salary + bonus + paid time off + paid holidays

To apply, send us your resume to accounting@johnnie-o.com