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Our customer service team is available Monday through Friday 6:30am to 5:00pm PST. If we do not answer, please leave a message and we will return your call within 24 hours.

Please note these hours may vary on Holidays

Due to conditions connected to our response to COVID-19, it may take longer than normal to contact our customer service team. We appreciate your patience.

As our warehouse and team follows new health and safety guidelines, orders may be delayed.

We have temporarily extended our return and exchange period to 60 days, starting March 19th, 2020 until further notice. In addition, we're experiencing delays in returns processing and your refund may take longer than expected.

How To Take Your Measurements

NECK

Measure around the circumference of your neck where your shirt collar sits.

CHEST

Measure comfortably around the widest part of your chest under your armpit.

WAIST

Measure around your true waist, right where your pants would normally sit.

SLEEVE LENGTH

Measure from the center back of your neck around the shoulder to wrist.

FIND YOUR SIZE

Measurements taken in inches

Men's Tops

SIZE	NECK	CHEST	WAIST	SLEEVE
S	14-14.5	38-40	28-32	32-33
M	15-15.5	40-42	32-36	33-34
L	16-16.5	42-44	36-40	34-35
XL	17-17.5	44-46	40-44	35-36
XXL	18-18.5	46-48	44-48	36-37

Boy's Tops

SIZE	HEIGHT	WEIGHT	NECK	CHEST	SLEEVE
4	36-40	30-40	10-10.5	22-24	19-20
5	40-44	35-45	10.5-11	23-25	20-21
6	44-48	45-60	11-11.5	24-26	21-22
7	45-50	50-65	11-12	25-27	22-23
8	48-52	60-75	11.5-12	26-28	22-24
10	50-53	75-80	12-12.5	28-30	24-26
12	53-57	80-90	12.5-13	30-32	26-28
14	57-62	90-115	13-13.5	32-34	28-30
16	62-66	115-130	13.5-14	34-36	30-32

Big & Tall Tops

SIZE	NECK	CHEST	WAIST	SLEEVE
2XL	19.5-20.5	58-62	60-62	36.5
3XL	20.5-21.5	62-65	62-65	37
4XL	21.5-22.5	65-68	65-68	37.5
LT	17.5-18.5	47-50	47-50	38.5
XLT	18-19	50-54	50-54	38.75
1XLT	18.5-19.5	54-58	54-58	39
2XLT	19.5-20.5	58-62	58-62	39.5

Men's Bottoms

SIZE	WAIST	SEAT	THIGH
30	29-30.5	38.5-39	22-22.5
32	31-32-5	39.5-41	22.5-23.5
33	32.5-33.5	41.5-42	23.5-24
34	33.5-34.5	42.5-43	24-24.5
35	34.5-35.5	43.5-44	24.5-25
36	35.5-36.5	44.5-45	25-25.5
37	36.5-37.5	45.5-46	25.5-26
38	37.5-38.5	46.5-47	26-26.5
40	39-40.5	48.5-49	26.5-27.5
S	32-32	38-41	22-23
M	32-34	41-43	23-24
L	34-36	43-45	24-25
XL	36-38	45-47	25-26
XXL	39-42	48-50	26-28

Boys's Bottoms

SIZE	WAIST	INSEAM
4	20-22	17-18
5	22-24	18-20
6	23-25	20-21
7	24-26	21-23
8	25-27	23-24
10	27-29	25-26
12	29-31	27-28
14	31-33	29-30
16	33-35	31

Big & Tall Bottoms

SIZE	WAIST	SEAT	THIGH
42R	41-42	50-51	32-32.5
44R	43-44	52-53	33-33.5
46R	45-46	54-55	34-34.5
48R	47-48	56-57	35-35.5
50R	49-50	58-59	36-36.5
52R	51-52	60-61	37-37.5
54R	53-54	62-63	38-38.5
56R	55-56	64-65	39-39.5

Men's Belts

SIZE	(WAIST SIZE)
S	32"- 35"
M	35"-38"
L	38"-41"
XL	41"-44"
XXL	44"-48"

Contact Us

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How To Take Your Measurements

NECK

CHEST

WAIST

SLEEVE LENGTH

FIND YOUR SIZE

Contact Us

Email

CUSTOMER SERVICE

WHOLESALE SERVICE

Telephone

CUSTOMER SERVICE

HOW IT WORKS

1. Receive a fit kit

2. Take our Fit Quiz & get paired with your fitter

3. Ship your order

4. Enjoy your garments, now perfectly fitted to you.

How To Take Your Measurements

NECK

CHEST

WAIST

SLEEVE LENGTH

FIND YOUR SIZE

JO Shoes Size Chart

MEN'S SHOES