Retail Assistant Store Manager - Austin, TX

Austin, TX
Office

Johnnie-O was founded in 2005 with a unique proposition—pairing traditional East Coast polish with a laid-back West Coast attitude (and some Midwestern grit mixed in). Our design philosophy is simple: respect the classics, use premium construction and never take ourselves too seriously.

Beginning with the Original 4-Button Polo sold out of the back of our founder's car, we've grown into a full offering of men's, women's, boys', golf, lifestyle, and licensed apparel—including NFL, NHL, MLB and NCAA collections. Always with an eye toward improving, we've developed an array of thoughtful details called "Topspin" that make our clothing unique and a little more special.

At our core, we value authenticity, community and integrity, and there's no better representation of those ideals than the team we've put together to help make Johnnie-O the next iconic American brand.

THE ROLE

Johnnie-O is looking for an assistant Store Manager to lead the Austin, TX retail location, delivering an exceptional customer experience while driving sales, building a strong team, and ensuring smooth day-to-day operations. This role is responsible for achieving results in key focus areas such as team leadership, sales/community growth, customer experience, and store operations.

RESPONSIBILITIES

•  Build a performance-driven, customer-first culture rooted in Johnnie-O values.

• Recruit, hire, and develop top talent, providing ongoing coaching and recognition alongside the Store Manager.

• Set clear expectations, track progress, and celebrate team achievements.

• Achieve and exceed sales goals through strategic planning and execution.

• Use clienteling tools to build long-term customer relationships and drive repeat business.

• Partner with marketing and community teams to plan events that engage the local market.

• Lead by example on the sales floor, modeling personalized, authentic service.

• Ensure the team is confident in product knowledge, fit, and styling to provide expert recommendations.

• Maintain a clean, organized, and inviting store environment.

• Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.

• Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ.

QUALIFICATIONS

• 4+ years of retail or customer service experience, ideally in apparel or premium lifestyle brands.

• Strong interpersonal skills with a genuine ability to connect with people.

• Proactive, solutions-oriented approach to delivering excellent customer service.

• Ability to adapt in a fast-paced environment and handle multiple priorities.

• Comfortable working a flexible schedule including evenings, weekends, and holidays.

• Ability to stand for extended periods and lift up to 20 lbs.

BENEFITS & COMPENSATION

• Full-Time/Hourlt position plus comission opportunities, paid time off, and paid holidays

• Health/Dental/Vision/FSA/Life /Short-Term Disability Insurance benefits

• Employee discounts

Aside from a fun and unique working environment, johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment.

Apply for this exciting job opportunity!  

We appreciate your interest in our company and look forward to hearing from you!