johnnie-O will gladly accept returns of unworn, unwashed merchandise for a full refund, or exchange within 30 days of purchase. All goods marked as ‘Final Sale’ will not be eligible for a return. Please note that any original shipping charges are not eligible for refund. johnnie-O will not accept any merchandise from third party retailers (unless purchased at a johnnie-O store). Please allow 1-2 weeks for a refund of your purchase. johnnie-O does not accept returns on international orders.
**Due to the restrictions of Covid-19, we have temporarily extended our return and exchange period to 60 days. In addition, we're experiencing delays in returns processing and your refund may take longer than expected.
Returns and exchanges will not be charged for return shipping.
Please allow 2 weeks for returns/exchanges to be processed.
Keep in mind all applicable promotions, discounts, offers, and free items (as part of a qualifying purchase) granted at the time of purchase will be prorated and applied to the amount of refund or credit.
Our customer service team is here for you and can be reached HERE if you have any further questions.