Returns

johnnie-O will gladly accept returns of unworn, unwashed merchandise for a full refund, or exchange within 30 days of purchase. All goods marked as ‘Final Sale’ will not be eligible for a return. Please note that any original shipping charges are not eligible for refund. johnnie-O will not accept any merchandise from third party retailers (unless purchased at a johnnie-O store or Meta Shops). Please allow 1-2 weeks for a refund of your purchase. johnnie-O does not accept returns on international orders.

Returns will not be charged for return shipping.

Please allow 2 weeks for returns to be processed.

Keep in mind all applicable promotions, discounts, offers, and free items (as part of a qualifying purchase) granted at the time of purchase will be prorated and applied to the amount of refund or credit.

johnnie-O does not offer exchanges at this time. We recommend placing a new order online or calling our customer service team at 877-787-4703 for assitance.

Our customer service team is here for you and can be reached HERE if you have any further questions.

HOW TO MAKE A RETURN:

• Please make your return HERE

RETURNING SALE PRICE MERCHANDISE:

• All goods marked as ‘final sale’ will not be eligible for a return

PRICE ADJUSTMENT POLICY:

• We honor a one-time price adjustment within one week of the purchase date
• Promotions, flash-sales, friends & family, and end of season sale will be excluded from price adjustments.