eCommerce Merchandising Associate - Raleigh, NC

Hi, we’re Johnnie-O.  It’s great to meet you! 

We were born in Santa Monica, CA and happily live at the intersection of Northeast tradition, Midwest Grit and a Southern California, laid back lifestyle. Since our start in 2005, our founder saw the unique opportunity to reinterpret classic pieces by adding a fresh look and “why not” twist that has been a hallmark of Johnnie-O. We call this “Top Spin” and by adding just the right touch to styling, materials and craftsmanship we’ve been able to elevate classic menswear. What started with a fresh take on the quintessential polo has evolved into an enduring lifestyle brand for men, women and boys that includes woven shirts, pants, shorts, sport coats, outerwear, swimwear, footwear, accessories and more. You can see our iconic, surfer dude logo working hard and playing hard from the office to the beach, golf course to barbecue and hangin’ out at all moments in between. 

Johnnie-O is a fast-growing multi-channel apparel company. We seek to attract highly motivated individuals that want to work as a team and share the commitment, responsibility, and discipline required to achieve our vision. We are a fun and dynamic bunch that is motivated to work to get the company to the next level. Our employees are smart, creative, and passionate individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences. It is our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.

Come join us!

We are looking for a curious, bright, detail-oriented, and energetic eCommerce Merchandising Associate to join our team and play a pivotal role in the continuing growth and success of Johnnie-O. Reporting to the Director of Site Merchandising, this role will help assist in all things site merchandising and beyond with a focus on our licensed product.

What You’ll Do 

• Work with the team to help monitor inventory levels and communicate status on a regular basis.
• Ensure compliance with licensed guidelines and expectations.
• Maintain outfitting tool and other merchandising tools, pin or boost products based on inventory and product launch plans.
• Ensure that product is reflected accurately on the website (product descriptions, size guides, product titles, categorizations etc.) by QA’ing site daily.
• Weekly UPC audit (on / off report) to remove sold out colors, rearrange color order, adjust size and color tags, and make recommendations to pull up inventory or consider pre-order.
• With the merchandising team, create and maintain all product uploads and listing on Johnnie-o.com, including images, tags, meta data, product deceptions, icon/badges.
• Track on-site search terms to continually optimize and improve search to reflect latest product launches.
• Support with pricing maintenance activities, including promos and end-of-season sale price uploads/updates.
• Partner with the E-Comm Team to create effective and innovative online merchandising strategies to drive total category sales and profitability .
• Be in tune with go to market strategies and merchandise accordingly.
• Ensure site presentation is optimized and lends itself to increased conversion and demand.
• Maintain strong understanding of customer experience data (abandoned cart, top products, AOV, etc.) and implement educated merchandising strategies.
• Stay in the know on all reports related to D2C sales, site metrics, shop performance trends in order to react quickly to opportunities within the D2C businesses.
• Drive dev & testing in relation to licensing optimizations - ideation, QA, variation creation, CSQ follow up.
• Complete other duties, as assigned.

What You Bring

• Bachelor’s Degree in related field
• Apparel knowledge and brand experience strongly preferred
• 1-2 years of relevant site merchandising experience, preferably in the branded apparel industry
• Proficiency in Shopify or similar system, headless CMS experience, a plus
• Advanced Microsoft Excel skills
• Knowledge of Google Analytics
• Knowledge of Full Circle ERP or others, a plus
• Experience working with different licensed leagues (MLB, NHL, NFL, NCAA, etc.), a plus
• Experience with InDesign and photoshop, a plus
• Knowledge of Optimizely or other testing platform a plus
• Strong communication and project management skills
• Thorough understanding of retail business practices and metrics
• Thorough understanding of merchandising and product management
• Ability to prioritize, multi-task and effectively meet deadlines
• Strong written and verbal presentation skills
• Full-Time/Salaried position plus discretionary bonus opportunities, paid time off, and paid holidays
• Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits
• Employee discounts 

Benefits & Compensation 

Aside from a fun and unique working environment, Johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, short-term disability/life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth, and a family-oriented working environment. This role is based in the Johnnie-O office in Raleigh, NC.

To apply for this exciting job opportunity, please send your resume to: lexi@johnnie-o.com 

We appreciate your interest in our company and look forward to hearing from you.