Terms & Conditions

Last updated April 8, 2026

THESE TERMS CONTAIN AN ARBITRATION CLAUSE, A CLASS ACTION WAIVER, A DISCLAIMER OF WARRANTIES AND LIMITS ON LIABILITY.

OVERVIEW

This page shows the Terms & Conditions (“Terms”) under which you use www.johnnie-o.com (the “Website”). Please note that any use of this Website means that you agree to the following Terms and are legally bound by them.

Johnnie-O (collectively with our affiliates, “Johnnie-O,” “we” or “us” or “our”) offers this Website and any other site linking to these Terms (our “Services”) to visitors and customers (“you” or “your” hereinafter) subject to these Terms, our Privacy Policy and any other applicable terms and conditions, policies and notices on the Website, such as details on shipping, returns, and other information about shopping with us (“Additional Terms”). The Additional Terms form part of these Terms. 

We reserve the right to make changes to these Terms at any time by posting updated versions of these Terms or otherwise communicating the update. You also understand and agree that any personal information we collect in connection with your use of our Services is subject to our Privacy Policy.

DESCRIPTIONS 

We attempt to provide accurate information on the Website, but the Website or its content is accurate, complete, current, or reliable nor do we guarantee that errors of which we become aware will be corrected. All features, content, specifications, options, colors and prices, products and Services described or depicted on this Website or available as part of the Services are subject to change at any time without notice. Certain size or fit measurements and similar descriptions are approximate and are provided for convenience purposes only and may not reflect all body types or sizes. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors. The actual color you see, however, will depend on your computer or device used to access the Website and browser settings and we cannot guarantee that such colors will be accurately displayed on your browser.  The inclusion of any products or Services on this Website at a particular time does not imply or warrant that those products or Services will be available at any other time or in all locations. 

ORDERS

Orders on the Website are subject to our acceptance and verification. We, or a third-party acting as our agent, may check the information you provide for validity, by verifying your method of payment and shipping address, or to address any other security concerns. We reserve the right to reject orders, or to limit quantities in any order, without giving any reason. Your offer to purchase products in an order to us is entirely subject to their availability and our acceptance of orders. Our acknowledgement of receipt of an order via e-mail or online is not a guarantee of delivery. In the event the items you have ordered are not available, you will be contacted, and an alternative or a full refund offered. If we are only able to fulfil part of your order, payment will be taken for your whole order, and a refund for the unavailable products will be offered.  We reserve the right, without prior notice and in our sole and absolute discretion, to refuse service to any visitor or customer and/or to limit access to the Website by any visitor or customer. We reserve the right to withdraw any stated offer for goods, Services or other offerings on the Website and to correct any errors, inaccuracies or omissions including after an order was placed and whether or not the order has been confirmed, paid or fulfilled to you.

YOUR PURCHASE AGREEMENT WITH US 

These Terms along with our acknowledgement of receipt of your order constitute the purchase agreement between you and us relating to the provision of products or Services you have offered to purchase by placing an order on the Website.  This agreement is only confirmed and binding on us when we have accepted your offer to purchase the and have sent you an invoice or shipped the order. While we invite you to make a legal offer to purchase via your order, which is binding on you, we are not making a legal offer to provide what you ordered until we accept to do so. It is entirely at our discretion to reject or accept your offer of purchase. 

BILLING AND PAYMENT 

All prices on the Website are in U.S. dollars. Prices and availability of products and services may change due to market conditions and without notice.  We will collect and remit sales tax as required by law, for transactions on the Website.  We accept payment cards for payment through one or more third party payment processors. Payments for an order can be made using any of the payment methods shown at checkout on the Website  when the order is placed. The total amount you pay to us is the same regardless of the payment method you choose. If you pay by credit card or debit card via our designated payment processor at checkout, the total amount may appear as a charge on your card immediately as you place the order but only become a debit on your account when we have accepted your offer to purchase goods from us. If you use pay via a third party payment platform as available at checkout such as PayPal®, for example, the full amount of your order will typically be a debit on your account immediately as you place the order. If you pre-order an item, it may be charged at the time you place your preorder. We may but are not required to offer discounts. Promotional codes must be used prior to their expiration date and within a single transaction. For more information, review specific offer details. If you place a wholesale order with us, we will address that you separately in accordance with our separate terms for resellers. If you place a bulk custom or corporate order, we will address payment with you directly, but these Terms otherwise apply to your order. 

SHIPPING, CANCELLATION, EXCHANGES, RETURNS

Please see our FAQs here Johnnie-O Frequently Asked Questions for details as to these matters. The FAQ terms are Additional Terms under these Terms and form part of these Terms. Delivery dates for our products are estimated and subject to change based on the shipper’s operations and other factors we do not control. 

NO  WARRANTIES

THE PRODUCTS AND SERVICES SOLD OR OFFERED VIA THE WEBSITE ARE PROVIDED AS-IS WITHOUT ANY WARRANTY UNLESS OTHERWISE REQUIRED BY APPLICABLE LAWS. 

PROMOTIONS

We may offer discounts and other promotions from time to time. Please see the specific offer terms for details. Any gift card or gift certificate we may make available cannot be purchased using a discount code. 

ONLINE ACCOUNTS 

To the extent the Website permits you to register or create a user account, you are responsible for maintaining the strict confidentiality of your account log-in information, and you are responsible for any activity under your account, whether authorized or not. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. 

LOYALTY PROGRAM

We do not offer a loyalty program at this time but may consider doing so in the future and will be sure to share the good news when available.

GIVEAWAYS, SWEEPSTAKES, GIFTS WITH PURCHASE

These kinds of promotional offers will have their separate terms, which will control in the event of any inconsistency between their terms and the Terms here. 

JOHNNIE-O IP RIGHTS

JOHNNIE-O®, TWEENER BUTTON®, and the other logos, trademarks, service marks and trade dress on the Website are trademarks owned by Johnnie-O and their respective third-party owners.  We own all rights and interests in the Website as a collective copyrighted work and compilation protected under the copyright laws of the United States and other countries. All materials provided on the Website, including but not limited to information, documents, products, product images, logos, graphics, interfaces, code, sounds, images, compilations, content, the selection and arrangement thereof and Services on Website (“Materials” or “Content”), are property of either Johnnie-O or our licensors and suppliers. Except as stated herein, none of the Materials may be modified, copied, printed, reproduced, distributed, republished, performed, downloaded, displayed, posted, transmitted and/or otherwise used in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or other means, without the prior express written permission of Johnnie-O.  Also, you may not “mirror” or “archive” any Materials contained on the Website on any other server without Johnnie-O’s prior express written permission.

Any unauthorized use of any Materials contained on the Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and/or communications regulations and statutes. It is your obligation to comply with all applicable state, federal and international laws. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer/device. You agree to accept responsibility for all activities that occur under your account if you create an account with us.

WEBSITE ACCESS RIGHTS AND RESTRICTIONS 

Subject to these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, revocable right to use the Website and Services solely for your personal, individual non-commercial purposes. You are prohibited to and shall not: (a)  copy the Website or its contents; (b)  modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Website or its software code or content; (c) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to any source code of the Website or systems hosting the Website;  (d)  remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Website, including any copy of any part of the Website or Materials on the Website; or (e)  remove, disable, circumvent, or otherwise create or implement any workaround to any privacy protection, copy protection, rights management, or security features in or protecting the Website or Materials. You do not acquire any ownership interest in the Website or Services under these Terms, or any other rights other than to use the Website and Services subject to these Terms. All other rights are reserved to Johnnie-O and our licensors. 

If you desire to use our intellectual property, including trademarks and product images for a commercial purpose, or link to the Website for commercial purposes, please use the “Legal Contact Information” below. These Terms to not grant any rights in such regard.

TERMINATION

You or we may suspend or terminate your account or your use of this Website at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Website at any time without notice. Offerings of products and Services are subject to change and discontinuance at any time without prior notice. 

The Website may contain links or have references to websites controlled by parties other than Johnnie-O for information or convenience. Johnnie-O is not responsible for and does not endorse or accept any responsibility for the contents or use of these third-party websites. The inclusion of any link does not imply endorsement by Johnnie-O of the linked website and/or the content and materials found at the linked website, except as specifically and expressly stated otherwise by Johnnie-O. It is your responsibility to take precautions to ensure that whatever you select for your use is free of viruses or other items of an intrusive nature. Please also review the terms of any other website, which we do not control and which are determined by the site operator.

YOUR SUBMISSIONS TO US

We are glad to hear from you but all comments, feedback, information and data submitted to us in any manner regarding our products and Services, whether on the Website (“Submissions”) shall be considered non-confidential and Johnnie-O’s property that we and our designees may use or not use Submissions in our discretion. Please do not submit photos, images, or videos to us unless you made or took them. Please don’t submit any content created using an artificial intelligence tool to us. We do not claim to own any third-party owned materials or information you do not have a right to provide to us. Any Submission to us is accompanied by your representation and warranty that it us provided by you in compliance with applicable laws and we are free to use in on a non-exclusive, worldwide, irrevocable basis and you will defend, indemnify and hold us harmless in the even this representation and warranty is inaccurate in any way or results in a third-party claim against us, including for intellectual property infringement or violation of privacy or publicity rights.

Hopefully, it also goes without saying (but we will say it just case), your Submission should be or contain anything that is (a) defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person; (b) bigoted, hateful, or racially or otherwise offensive; (c) violent, vulgar, obscene, pornographic or otherwise sexually explicit; or that otherwise harms or can reasonably be expected to harm any person or entity. We reserve the right, but disclaim any obligation or responsibility, to (i) refuse to accept, post or communicate, and take down, any Submission that violates these Terms and (ii) and provide details about the submitter to law enforcement or pursuant to a court order or subpoena if required or in defense of Johnnie-O, its customers, visitors, personnel and others, the Services, the Terms, and reserve all other legal remedies available to us. Moreover, we retain all rights to remove any public Submissions at any time for any reason or no reason whatsoever.

Neither the “JOHNNIE-O IP RIGHTS” and “YOUR SUBMISSIONS TO US” sections above, nor any other portion of these Terms is intended to limit your ability to refer to us, our products, Services, trademarks or our other properties for lawful, non-commercial consumer speech, such as honest reviews or complaints. For further clarity, no part of these Terms waives or limits any consumer rights under California Civil Code 1670.8, and consumers retain their right to make public statements (whether positive or negative) regarding their experiences with us or our offerings.

CHILDREN

We love kids, and kids’ apparel, but our business is for their parents and guardians. Our Services and the Website are for adults 18 or older (if the age of majority is higher in your jurisdiction). 

LIMITATIONS OF LIABILITY

TO THE EXTENT ALLOWED BY LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF JOHNNIE-O EXCEED $1,000.00. IN NO EVENT SHALL JOHNNIE-O, ITS AFFILIATES, LICENSORS OR SUPPLIERS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR FOR ANY DAMAGES TO YOUR COMPUTER, TELECOMMUNICATION EQUIPMENT, OR OTHER PROPERTY AND/OR FOR LOSS OF DATA, CONTENT, IMAGES, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO DAMAGES ARISING FROM OR RELATED TO ACCESSING OR USE OF, OR INABILITY TO USE, THE WEBSITE AND THE SERVICES ASSOCIATED THEREWITH, MATERIALS, REGARDLESS OF CAUSE, WHETHER IN AN ACTION IN CONTRACT OR NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT HAD BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

DISCLAIMER OF WARRANTIES

OUR PRODUCTS, THE WEBSITE, SERVICES AND MATERIALS ON THE WEBSITE ARE PROVIDED "AS IS". JOHNNIE-O, ITS AFFILIATES, LICENSORS, AND SUPPLIERS HEREBY DISCLAIM ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS WITH REGARD TO THE WEBSITE, THE MATERIALS, AND THE GOODS AND SERVICES ASSOCIATED THEREWITH INCLUDING BUT NOT LIMITED TO ANY IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND QUALITY OF GOODS AND SERVICES EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. 

NOR DO SUCH PARTIES GUARANTEE THE WEBSITE IS ACCURATE, COMPLETE, RELIABLE, ERROR-FREE OR THAT YOUR ACCESS WILL BE UNINTERRUPTED, OR THAT SYSTEMS THAT MAKE THE SERVICES AND WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 

YOU ACKNOWLEDGE THAT NEITHER JOHNNIE-O NOR ITS SERVICE PROVIDERS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE WEBSITE AND SERVICES AND/OR MATERIALS ASSOCIATED THEREWITH MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES. JOHNNIE-OIS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. 

YOU USE ANY LINKED THIRD-PARTY SITES OR MATERIALS AT YOU OWN RISK. 

YOUR RESPONSIBILITIES

You will comply with all applicable local, state, national and foreign laws, treaties, regulations and conventions in connection with your use of the Website, including without limitation those related to data privacy, international communications, and the exportation of technical or personal data from locations other than the location from which johnnie-O controls and operates the Website and services associated therewith. Furthermore, you expressly agree not to violate any rights of publicity or privacy of any person, nor defame any person or entity.

NOTICES TO YOU

Johnnie-O may give notice by means of a general notice on the Website, via your account, via electronic mail to your e-mail address on record with Johnnie-O’s, by mail to your address in its records or otherwise.

ARBITRATION AGREEMENT AND CLASS ACTION WAIVER 

Any action related to this Agreement will be governed by California law and controlling U.S. Federal law. No choice of law rules of any jurisdiction will apply. Any disputes, actions, claims or causes of action arising out of or in connection with this Agreement or the Website shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles, California and to arbitration as stated herein. At the request of johnnie-O, any controversy or claim related to this Agreement ("Claim") may be resolved by arbitration in accordance with the Federal Arbitration Act (Title 9, U. S. Code) (the "Act"). The Act will apply even though this Agreement provides that it is governed by the laws of California. Arbitration proceedings will be determined in accordance with the Act, the rules and procedures for the arbitration of financial services disputes of JAMS/Endispute, LLC, a Delaware limited liability company or any successor thereof ("JAMS"), except that discovery in said arbitration shall be limited in scope to the specifics of liability on the Claim, and any discovery related to damages calculations or any financials shall be withheld until after liability has been decided by the arbitrator(s). In the event of any inconsistency between the JAMS rules and this paragraph, the terms of this paragraph shall control. The arbitration shall be administered by JAMS and conducted in Los Angeles, California. All Claims shall be determined by one arbitrator; however, if Claims exceed Five Million Dollars, upon the request of johnnie-O, the Claims shall be decided by three arbitrators. All arbitration hearings shall commence within ninety (90) days of the demand for arbitration and close within ninety (90) days of commencement and the award of the arbitrator(s) shall be issued within thirty (30) days of the close of the hearing. However, the arbitrator(s), upon a showing of good cause, may extend the commencement of the hearing for up to an additional sixty (60) days. The arbitrator(s) shall provide a concise written statement of reasons for the award. The arbitration award may be submitted to any court having jurisdiction to be confirmed and enforced. The arbitrator(s) will have the authority to decide whether any Claim is barred by the statute of limitations and, if so, to dismiss the arbitration on that basis. For purposes of the application of the statute of limitations, the service on JAMS under applicable JAMS rules of a notice of Claim is the equivalent of the filing of a lawsuit. Any dispute concerning this arbitration provision or whether a Claim is arbitrable shall be determined by the arbitrator(s). The arbitrator(s) shall have the power to award legal fees pursuant to the terms of this Agreement. This paragraph does not limit the right of johnnie-O to: (i) exercise self-help remedies, such as but not limited to, setoff; (ii) initiate judicial or nonjudicial foreclosure against any real or personal property collateral; (iii) exercise any judicial or power of sale rights, or (iv) act in a court of law to obtain an interim remedy, such as but not limited to, injunctive relief, writ of possession or appointment of a receiver, or additional or supplementary remedies. In the event of any dispute (whether or not arbitrated), the prevailing party shall be entitled to reasonable costs and attorneys’ fees.

Any proceedings or arbitration to resolve any dispute in any forum will be conducted solely on an individual basis. Neither you nor Company will seek to have any dispute heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.

This Agreement represents the parties' entire understanding relating to the use of the Website and supersedes any prior or contemporaneous, conflicting or additional, communications. johnnie-O reserves the right to change these Terms or its policies relating to the Website at any time and from time to time, and such changes will be effective upon being posted herein. You should visit this page from time to time to review the then current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of the Website, which may be posted from time to time. Your continued use of the Website after any such changes and/or postings shall constitute your consent to such changes. If any provision of this Agreement is held to be invalid or unenforceable, then such provision(s) shall be construed to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between johnnie-O and you as a result of these Terms or use of the Website. You may not assign this Agreement without the prior written approval of Johnnie-O. Any purported assignment in violation of this section shall be void. johnnie-O reserves the right to use third-party providers in the provision of the Website and/or the goods, service and/or Materials associated therewith. The failure of either party to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by such party in writing. In the event of any dispute arising out of or in connection with this Agreement, its interpretation, its performance, or the like, the prevailing party shall be awarded reasonable attorneys' fees and expenses, court or arbitration costs, and reasonable costs for expert and other witnesses attributable to the prosecution or defense of that controversy or dispute. Any and all rights not expressly granted herein are reserved by johnnie-O.

If you have any questions about these Terms, or if you would like to request permission to use any Materials, please contact wingman@johnnie-O.com.

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