Retail Administrative Manager

Retail IT Manager

Johnnie-O is a branded lifestyle apparel company, founded in 2005 in Santa Monica, CA, that embodies living your best life. Its blend of Southern California lifestyle coupled with a hint of East Coast tradition and Midwest grit creates a truly distinct point of view within the lifestyle apparel industry. Johnnie-O is a unique lifestyle apparel brand providing classic, casual pieces for men and boys. The brand fills a niche in the apparel marketplace between the traditional East Coast “preppy” brands and West Coast “surf” brands. The Johnnie-O brand is both a personality and an experience that can be described as fun, fresh, tongue-in-cheek, accessible, active and family-oriented. 

Johnnie-O is a fast-growing multi-channel apparel company. We seek to attract highly motivated individuals that want to work as a team and share in the commitment, responsibility and discipline required to achieve our vision. Johnnie-O management philosophy is based on responsibility and mutual respect. We are a fun and dynamic bunch that are motivated in working to get the company to the next level. Our employees are smart, creative, and passionate individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences. It is our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. 

The Role
Johnnie-O is looking for a collaborative, people-centric, and operationally savvy candidate to join our growing team in Raleigh, NC. This role will provide full-spectrum support to our brick-and-mortar retail fleet, working closely with our store teams, store leadership, and central leadership to drive our people strategy and uphold the Johnnie-O culture across locations. This role is based in our Raleigh office, with occasional travel to stores as needed.

Responsibilities
 

• Provide hands-on support for Johnnie-O retail stores, including recruitment, employee relations, local compliance, talent management, and general personnel related inquiries.
• Partner with the centralized Johnnie-O leadership and retail operations teams to develop and implement HR initiatives aligned with broader company goals and the brand’s people-first values.
• Build strong, trust-based relationships with store leadership teams - promoting a culture of open communication, accountability, and inclusivity.
• Serve as the first point of contact for employee relations matters in the field, offering counsel and support to store managers and escalating as appropriate.
• Lead or support investigations related to employee conduct, working closely with legal and senior leadership to ensure timely, thorough, and fair outcomes.
• Manage the full recruitment lifecycle for retail roles - from job posting through onboarding - ensuring a smooth and brand-aligned experience for candidates and hiring managers.
• Monitor and support payroll planning and staffing to ensure stores are resourced in alignment with sales goals and labor budgets.
• Ensure a consistent and engaging onboarding experience through use of Johnnie-O’s programs and tools, setting new hires up for success and long-term retention.
• Support off boarding procedures, including documentation, final pay, and conducting exit interviews to capture feedback and insights.
• Collaborate with leadership on people strategies that drive employee engagement, talent development, succession planning, and overall team performance.
• Maintain accurate documentation for all assigned locations and ensure compliance with company policies and procedures.
• Serve as the primary point of contact for Johnnie-O retail processes in the field - such as performance reviews, policy rollouts, open enrollment, etc.
• Prepare regular and ad hoc reporting as needed to support leadership and drive decision-making.
• Stay current on employment regulations and best practices, ensuring Johnnie-O remains compliant and competitive in its’ practices.
• Serve as a resource to field employees regarding policy, benefits, leave programs, short-term disability, and other employment-related matters - coordinating with central HQ or external partners as necessary.
• Continuously evaluate and improve processes, identifying areas for operational efficiency and better employee experience.

Location: Raleigh, NC
Position: Full Time
Skills/Qualifications

• 5+ years of experience in Human Resources, ideally supporting retail environments.
• Deep understanding of the unique challenges and needs within brick-and-mortar retail; prior experience in a lifestyle, apparel, or luxury retail brand a plus.
• Bachelor's degree in Human Resources, Business Administration, or related field.
• Solid knowledge of employment law and HR compliance, particularly across multiple states.
• Outstanding interpersonal and communication skills, with the ability to influence and build relationships at all levels of the organization.
• Organized, detail-oriented, and capable of juggling multiple priorities with a solutions-oriented mindset.
• Strong sense of initiative and ownership, with the ability to work both independently and as part of a team in a fast-paced, entrepreneurial environment.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint); experience with ADP and other HR platforms a plus.

Benefits & Compensation
 

• Salaried position plus discretionary performance bonus opportunities, paid time off, and paid holidays
• Health/Dental/Vision/FSA/Disability/Life Insurance benefits
• Employee discounts

Aside from a fun and unique working environment, johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family oriented working environment.
 

To apply for this exciting job opportunity, please send your resume to: haley@johnnie-o.com

We appreciate your interest in our company and look forward to hearing from you!