Careers with johnnie-O

We're growing quickly here at johnnie-O and we're looking to bring some good people on board. See below for some key positions we're looking to bring on. Must have a willingness to work hard, get your hands dirty, and be a positive team player.

  

JOHNNIE-O WINGMAN/WOMAN: CUSTOMER ENGAGEMENT SPECIALIST

 

We believe that our brand is only as happy and healthy as its customers! Therefore the Customer Engagement Specialist plays a critical role in the success of the entire company. The perfect Customer Engagement Specialist is an advocate for our customer, striving to deliver superior service and to create a fantastic experience.  We want someone who is ready to take on a variety of responsibilities while simultaneously executing at a high level.  Success in this role has historically led to promotions to other roles within the organization. 

 

Location: Los Angeles, California

Schedule: Full-time

Salary: TBD based on experience

Start Date: Immediately

 

 

We are looking for someone who will demonstrate the following qualities:

 

  • Strong work ethic
  • Excellent communication and people skills
  • A flexible and versatile team player willing to go above and beyond when needed
  • Sales friendly people person
  • Strong attention to detail
  • Has the ability to take initiative to solve problems that arise and recommend processes to improve the customer experience
  • Candidate should have a BA/BS
  • Preferred: Experience with ERP and backend systems, especially order entry, inventory reconciliation an returns processing

 

Roles and Responsibilities

 

  • Primary role will be to be the johnnie-O Wingman/Wingwoman
  • Serve as the front line, on-call resource for multi-channel customer base via phone, email and in-person
  • Quickly and thoroughly solve problems for all customer transactions that do not go 100% as planned.
  • Support the Operations/Marketing/Ecommerce/Sales teams on special projects
  • Support johnnie-O events and other activities as needed

 

 

For more information and to apply to this position please email a resume and a brief paragraph about yourself and why you are excited to join johnnie-O to: [email protected]


Accounting Associate

Los Angeles, CA

POSITION SUMMARY 

We are looking for an Accounting Associate who is a high-energy, detail-oriented team player with a willingness to learn and work hard to support our accounting and finance team.  Our priority is to find a driven individual who wants to be a part of a growing lifestyle apparel brand.  This individual must be comfortable working collaboratively in a team environment, and have a passion for organization, consistency and accuracy.

Johnnie-O is a branded lifestyle apparel company, founded in Santa Monica, CA, that embodies living your best life. Its blend of Southern California lifestyle coupled with a hint of East Coast tradition and Midwest grit creates a truly distinct point of view within the lifestyle apparel industry.

The johnnie-O brand is both a personality and an experience that can be described as fun, fresh, tongue-in-cheek, accessible, active and family-oriented.  johnnie-O has experienced tremendous growth in the past few years.

JOB RESPONSIBILITIES 

  • Sales Order Review – review data and ensure all necessary details are listed on orders submitted by Sales. Communicate with Sales / Customer to obtain any pending order details
  • Assist with daily invoicing -– time sensitive due to daily goals and review of daily bookings
  • Assist with  month end and year end closing
  • Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
  • Assist with accounts receivables process
  • Monitor customer accounts for non-payment and delayed payment
  • Makes daily collection calls
  • Researches and applies cash receipts, coding and posting of receipts, and unallocated cash
  • Performs all necessary customer account reconciliations
  • Verify the validity of account discrepancies by obtaining and investigating information from sales, operations, admin and customers
  • Monitor sales order to be shipped in ERP for credit holds
  • Request credit hold notifications to accounting manager
  • Collects revenue by reminding delinquent accounts
  • Notifying customers of insufficient payments
  • Identifying delinquent accounts and insufficient payments
  • Sends statements to and interacts with customers to resolve outstanding issues 
  • Assist with other projects as needed

QUALIFICATIONS REQUIRED:

  • 2+ years - Apparel industry experience preferred but not required
  • College degree required, college courses in accounting preferred
  • Must have strong work ethic
  • Must be well organized and a self-starter
  • Must be able to follow standard filing procedures
  • Detail oriented, professional attitude, reliable
  • Proficient in Excel and Word, Full Circle ERP experience a plus
  • Possess strong organizational and time management skills
  • Strong problem solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills
  • Thorough knowledge of applicable Sales/accounts receivable/general ledger systems and procedures, financial chart of accounts and corporate procedures
  • Ability to communicate effectively verbally and in writing
  • Ability to interact with employees and customers in a professional manner
  • Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
  • Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately

Aside from a fun and unique working environment, johnnie-O offers a challenging career coupled with a competitive compensation and benefits package.

To apply for this exciting job opportunity, please send your resume, cover letter to - [email protected] with your resume.




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